Zgemma H2h SID not found in PAT.... HELP

Kaneg88

Newbie
Can anybody help me with this issue.

I've got an H2h Zgemma box on vix build and on VM which my wifi and Ethernet is live and working but on my channel's it is saying; Service not found! (SID not found in PAT) what does it mean??? And how can I fix.
 
How do you scan for channels on the box?

Is it giving you that error on all channels?
 
Until there's a picture on the screen, you wont get a signal level in signal finder.
 
have you got virgin uk set as provider and set your net id?

what splitters are you using?

is the virgin cable going into correct socket at the back of box?:
 
have you got virgin uk set as provider and set your net id?

what splitters are you using?

is the virgin cable going into correct socket at the back of box?:
I was using VM provider which found 359 channels but still SID not found in PAT again and channels named as n/a, but I'm not trying to scan on cable brute force, I can't use satellite because my apartments don't allow it, only VM.

It is plug into the back of my cable socket of my box.

The splitter I am using is 3-way, 5-2400 MHz, which I think might be the wrong one
 
When I got into ABM and providers... I don't have anything for "Virgin (UK) area" it is not there and I can't enter my area code, Can anybody assist on this?
 
When you change V*rgin UK to YES another drop down menu will appear to add area.
 
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