Theses boxes are shocking for it, i also did an online update, and it crashed the box [ sitting on boot ] what's more is the carry on with usb sticks, i had already used a stick a couple of times, but the last time i flashed, it would not look at the stick [ sitting on boot again ] I downloaded the HP Formting tool, i then did a deep format,and eventually it seen the usb sick, A lot of new users to this game would struggle with this scenario, but i suppose, you only get what you pay for...??