STB blocked but information says active account

[Richied4y]

Took a new sub out on my mag 254 in the information it's says I have 12 months on my subscription but box is saying stab blocked any ideas

 

[moshibeth]

Have you spoken with your provider

 

[Richied4y]

Yes all working his end

 

[moshibeth]

If its a new provider then its either a Url issue which i suspect or you may be running a clone magbox and been blocked

 

[Richied4y]

Thanks guys put it on a firestick works a dream