can anyone explain in laymans terms how to get the new 7 day EPG guide onto my box, also had it a week and cant get certain channels, mainly hd movies, most music channels and some kids, would this be the box or my dish, friend got box off same geezer and his works fine round his but still didnt work at mine so am inclined to think its the dish although sky worked fine before disconnection last week, i'm getting no end of grief off her indoors too haha, any help appreciated thanks