Flash your box with the latest openATV version for your box
openATV 6.2: http://images.mynonpublic.com/openatv/6.2/index.php?open=zgemmah52s
Also follow the instructions as it tells you not to scan, all you need to do is press OK on pretty much all menus until you get to the Infinity part of the setup.
Thanks for your reply - no joy I'm afraid.
I did everything that you suggested with the same results. I get as far as formatting my USB drive then it loops back "Select how you receive live TV." I didn't scan this time but it made no difference. (When I have scanned it does pick up channels though). I set both LNB's to simple and single and it detects Astra 28.2.
It does say on that screen "If you've previously restored your settings don't do it again" but what other options are there. Apart from "exit" and "IPTV".
Really struggling with this one, any help appreciated.
Thanks and regards.